Foundation Mediation Training

Mediation Skills Training
NVO Level 3 Equivalent Course

Smile Mediation
Part of Resolve

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Course

You will learn how to deliver the mediation process and enable those experiencing conflict to find the right solution for them.

How will this training benefit me?

• Gain the confidence and competency for powerful conflict resolution
• Improved communication, productivity and interdepartmental alignment at work
• A greater understanding of conflict behaviour and management
• Sorting situations sooner, reducing stress and distraction
• Reduce the need for expensive and timely enforcement and legal action
• Use individual and organisational resources more efficiently

Meet the trainer – Holly Bonfield

Holly is a workplace and community mediator, she has been mediating since 2013, with accreditations from Open College Network (for workplace) and College of Mediators (for community). Alongside this, she runs her own business, supporting organisations and individuals to develop skills and systems through coaching,
facilitation and consultancy.

Details:

Dates: 9th, 10th, 13th, 14th & 20th January

Venue: Online

Times: 9:30am to 5pm

Cost: £1095 per delegate or £995 per delegate for Resolve Members, Charities and Smile Partners. A certificate will be issued on completion of the training. Payment Plan Option Available.

Previous attendees:

“Absolutely inspirational! A truly engaging, enjoyable course” “During the training course I went on a journey, not only to learn about mediation but also about myself”

“Insightful, learn a lot, it is very challenging not to have an opinion but this training helps you to understand and summarising back what people have said helps you to get the understanding of the situation right.”

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The CVS Centre
62-64 Yorkshire Street
Burnley BB11 3BT
www.smilemediation.co.uk