About Us

About Us

The College of Mediators was set up in 1996 as the UK College of Family Mediators, an independent regulatory body for family Mediation in the UK. With the creation of the Family Mediation Council in 2007, the College’s remit was widened to include all types of Mediation, as well as family, and it became the College of Mediators. It has since grown and developed across all fields of Mediation and continues to do so. This variety of practice across Mediation areas is reflected in the College membership and the variety of organisations that are College-approved training providers.

The College of Mediators currently has over 350 practising members; membership has increased massively in the past five years and new members continue to join all the time.

The College is managed by its Board of Directors. The directors are drawn from a wide variety of Mediation backgrounds and have a wealth of knowledge and experience to bring to their roles with the College.

 

Ensuring Quality Provision

Mediators often deal with complex and difficult situations affecting important aspects of people’s lives. For this reason, the College of Mediators believes it is very important that mediators are properly qualified and supported and that they keep up with current developments in this growing profession.

All College of Mediators practising members are required to complete training which has been approved by the College and to abide by its Code of Practice. The College requires its members to be properly insured and to have an adequate Complaints Procedure.

The College also has its own Complaints Procedure for those few cases that cannot be resolved locally. Please also see our statement regarding the current complaints procedure. 

Click here to visit our Resources Page

Board of Directors

Hugo Besterman, Ryan Compton, Jonathan Groskopf, Denice Houslin, Chris Makin, Paulette Morris.

Treasurer: Jonathan Grosskopf

The development of Mediation standards is overseen by the College’s Professional Standards Committee (PSC). This is made up of founding and long-standing College members who have practised as mediators for many years and are also trainers, supervisors, academics, published authors and more.

Current PSC members are Denice Houslin, Paulette Morris, Polly Rowan Hamilton, Mara Macarena, Lia Shimada, Tony Whatling, Andrew Sims, and Adrian Wright.

The College of Mediators Advisors are Lorraine Bramwell, Jan Coulton, Marian Roberts, Katherine Stylianou and Tony Whatling.

Jonathan Grosskopf
Jonathan Grosskopf
Treasurer
I am a qualified Chartered Accountant (FCA 1981) and have 10 years experience of running a small family textile business.
Since 1997 I have worked in the charity sector and I also have a Masters Degree in Charity Accounting.
I am currently a charity trustee and on the advisory panel reviewing Charity SORP.
I passionately want to see the college grow in membership and become the beacon of excellence in the field of meditation and good governance.
Please contact me if you want to know more about the college's finances.
Jonathan Grosskopf FCA MSc
Ryan Compton
Ryan Compton
Board of Directors
Ryan joined the College’s board of Directors in 2019. He currently supports the College in maintaining and advancing standards, event organisation and website development.

His contributions to access and inclusion within mediation were recognised by the College of Mediators and The Civil Mediation Council when he was awarded community mediator of the year 2018-2019.

He is a Family Mediator, FMC accredited to mediate financial and child arrangements, qualified civil and commercial mediator, disability mediator, qualified master mentor/coach and provides disability awareness training.

Ryan has completed over 500 mediations. He co-founded the disability mediation standards and sits on the working group for the equality and diversity standards.

You could describe Ryan as tenacious after having approximately 200 operations due to multiple eye conditions. Although being a blind mediator has many hurdles, he has managed to overcome these by refining and developing his mediation techniques/processes.

Memberships: College of Mediators, Family Mediation Council, Family Mediator’s Association, European Mentoring and Coaching Council.

Ryan is an advocate for disability rights and has worked alongside the Equality and Human Rights Commission and was a Samaritans for 9 years.

He runs his own successful mediation company Access Mediation Services.

I passionately want to see the college grow in membership and become the beacon of excellence in the field of meditation and good governance.
Please contact me if you want to know more about the college's finances.
Jonathan Grosskopf FCA MSc

Before becoming a mediator, I was a Business Development Manager in the Information Technology and Telecommunications sectors for nineteen years
I first trained as a community mediator in 2003 and volunteered in that role until 2008. I was immediately offered the Service Manager position at Kingston Friends Mediation based on my business development background.
I successfully secured funding for intergeneration Mediation (16 and 17-year-olds) for four consecutive years. Additionally, I secured funding, enabling peer Mediation training in six schools in three London Boroughs.
I was recognised as a family mediator in 2007 and as a Professional Practice Consultant in 2011.
I classify myself as a Family Justice Practitioner and Academic. My MSc in Psychology and PhD in Law focused on identifying and screening for domestic violence in family Mediation.
I have substantial experience developing training programmes for mediators with my last substantive role as Programme Leader/Subject Matter Expert (Mediation) at the Chartered Institute of Arbitrators.

Jen Rumble
Jen Rumble
Complaints Co-ordinator
Jen Rumble joined the Board in 2022 to support the College in the field of family mediation and professional practice consultancy. Jen is a UK-based bilingual family mediator, fluent in English and Russian. She is a child-inclusive mediator, accredited by the Family Mediation Council, a professional practice consultant (PPC) and an internationally recognised family mediation trainer.
Jen has developed and delivered a range of specialized family mediation training courses to mediation practitioners across the Ukraine, Russia, Belarus, Kazakhstan and Kyrgyzstan.
She is an Honorary Member of the Family Mediators Association of the Ukraine. She is an active and dedicated supporter of the Association, its members and has passionately contributed towards the establishment of professional mediation standards in the Ukraine.
Jen currently provides a nationwide online and face-to-face family mediation service whilst also supporting trainee mediators to gain essential experience and establish their own practices. She also volunteers as a Complaints Co-ordinator for the College.
Chris Makin
Chris Makin
Civil & Commercial
Chris Makin joined the Board early in 2021 to help develop civil & commercial mediation in the College. He is a fellow of the Institute of Chartered Accountants in England & Wales, of the Chartered Management Institute and of the Academy of Experts, and a member of the Chartered Institute of Arbitrators. He is accredited as a mediator by the Academy of Experts and the Chartered Institute of Arbitrators, and is also an accredited expert determiner (a specialised form of arbitration). After a 20-year career as a general practitioner, from sole trader to partner in an international firm, he has been a full-time forensic accountant and expert witness for over 30 years. Having spent far too long with lawyers and in courts of law (in which, regrettably, he is still active!) he is a keen advocate of mediation (120 to date) and expert determination (40 to date). At ICAEW he has served on the forensic committee and the ethics advisory committee, and he continues to serve on the investigation committee at the Academy of Experts. He also serves as a volunteer counsellor for chartered accountants with ethical and disciplinary problems.
Denice Houslin
Denice Houslin
Chair of the Practice Standards Committee
Denice Houslin has been an active member of the College since 2012, becoming Chair of the Practice Standards committee, and a member of the board, in 2021. She trained as a mediator in 2007, initially in neighbour and community mediation, before becoming a college accredited mediator, supervisor and trainer. She now specialises in mediation with families in pre-social care and social care settings, workplace mediation in the NHS and in training new mediators, in particular social care professionals, training over 100 mediators to date. As well as all things mediation, she works three days a week, as a senior manager for a benevolent charity, supporting engineers and their families. In her spare time Denice volunteers with Adventist Radio London, recording a monthly show with three others called ‘Family matters’.
Dr Paulette Morris
Dr Paulette Morris
Practice Standards Committee
I have been a member of the College of Mediators (COM) Practice Standards Committee since 2018 and am also the COM nominated Director of the Family Mediation Council (FMC)l. I am a member of two FMC working parties; the Mediation Voucher Scheme (funded by the MOJ) and the Legal Aid Agency.

Before becoming a mediator, I was a Business Development Manager in the Information Technology and Telecommunications sectors for nineteen years
I first trained as a community mediator in 2003 and volunteered in that role until 2008. I was immediately offered the Service Manager position at Kingston Friends Mediation based on my business development background.
I successfully secured funding for intergeneration mediation (16 and 17-year-olds) for four consecutive years. Additionally, I secured funding, enabling peer mediation training in six schools in three London Boroughs.
I was recognised as a family mediator in 2007 and as a Professional Practice Consultant in 2011.
I classify myself as a Family Justice Practitioner and Academic. My MSc in Psychology and PhD in Law focused on identifying and screening for domestic violence in family mediation.
I have substantial experience developing training programmes for mediators with my last substantive role as Programme Leader/Subject Matter Expert (Mediation) at the Chartered Institute of Arbitrators.

Hugo Bestermann
Hugo Bestermann
SEND Mediation Specialist
Hugo Besterman joined the Board in 2022 as a specialist in SEND Mediation. Whilst he has experience of mediating in other contexts, education is his area of expertise. In addition to completing around 50 mediations per year, he supervises and mentors a growing team of mediators. He created a popular SEND-specialist training course that he delivers to mediators (accredited by the College and CMC), along with a range of bespoke workshops that he has devised for other parties in mediation e.g. council officers, teachers, and parent groups. Before training as a mediator, he spent 14 years as a biology teacher in several different types of school. During his teaching career, he held positions in senior leadership and took on significant responsibility for the pastoral care of pupils. On top of his busy mediating schedule, he travels widely to present to key stakeholders in the education sector about the benefits of using mediation to resolve disputes in schools. Hugo is passionate about education in the broadest sense, especially the rights of children and young people to have access to it, regardless of their circumstances. He has dedicated his career to helping schools, families and education authorities foster constructive relationships.

PSC & Advisors

Tracy
Tracy Owen
Legal Adviser
Tracey is a non practicing barrister, civil, commercial and family mediator. Her specialist area of practice has been regulation and discipline for the last 25 years. She is a member of the Disciplinary Committee for the Academy of Experts and has a wide experience in public law. She is also the Colleges Complaints Officer.
Paul J Turner
Paul J Turner
Solicitor (non practising)
Originally a Family Lawyer and Child Care specialist from which I developed my interest in mediation. Trained as a family mediator with the Family Mediators Association subsequently serving on the board as a director and then trustee. Worked with the Legal Services Commission to bring mediation under the legal aid scheme and obtained the first franchise in the UK to offer family mediation services as well as being one of the first approved mediators in the UK for the LSC, subsequently trained as a commercial mediator with CEDR and the ADR Group.

At ICAEW I created two distinct mediation services, an external panel of lawyers and chartered accountants for large corporate bodies and a service for individuals, partnerships and smaller companies, this included chartered accountants from the Big 4 as well as highly respected lawyers and retired Judges.

To try and encourage business to use mediation we trained general counsel from companies such as HSBC, ExxonMoil and Nestlé as well as a Judge and an MP.

I was appointed by the then Justice Minister Jonathan Djanogly to be the Chairman of a working party (comprising CBI, BCC, FSB, CMC) to develop a dispute resolution commitment for business.

I also helped create a collaborative training course for HMRC.

Illness caused me to step back from full-time work, but the mediation “bug” continued with joining the College.