We regularly review all College of Mediators policy documents. See below to download our Code of Practice, Complaints Procedure, Children and Young People Policy, PPC Code of Practice, Agreement to Mediate Guidelines and Domestic Abuse Policy.
Downloads:
Guidelines on Agreement to Mediate
COM Children and Young people policy
SEND Professional Standards for Mediators
Mediator Accreditation – Standards Assessment Pack
COM Guidance on Online Mediation
COM Complaints Procedure – staff and officers
Foundation Training Approval Process
PLEASE NOTE THE CURRENT COMPLAINTS PROCESS IS CURRENTLY BEING REDRAFTED TO TAKE INTO ACCOUNT CHANGES IN THE COLLEGES ARTICLES AND TERMS OF MEMBERSHIP AND, IN PARTICULAR, THE FAMILY MEDIATION COUNCIL PROCEDURE, WHICH WILL TAKE PRECEDENCE OVER THE COLLEGES PROCEDURE WHERE APPLICABLE
The College of Mediators issues policies and practice guidelines for mediators but not template documents or sample contracts which can be too prescriptive and not always universally appropriate for our members from broad-ranging backgrounds.</span