Associate Mediator Role with Community Accord

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Category: Jobs

Community Accord is a Mediation service based in Bradford, West Yorkshire. We are looking for Associates to work with us on a case by case basis.

We offer a service to Local Authorities, Housing Associations and Employers nationwide, delivering Special Educational Needs (SEND), Neighbourhood, Workplace and Family Mediation services. We have a contract with the LAA for Family Mediation. Community Accord is also a training organisation that delivers Mediation/dispute resolution training around the country. 

Community Accord’s mediators hold a minimum Level 3 in Mediation Skills or equivalent. The organisation and all its mediators are affiliated with the College of Mediators, CMC or FMC.

An Associates role:-

  • Pre-joint session case assessment work.  
  • Organising and delivering Joint Mediation sessions to our agreed timescales.
  • SMART agreement writing.
  • Responsibility for caseload and accurate monitoring and reporting.
  • Working independently.
  • CPD

Person specification 

  • Practising accredited Mediator.
  • SEND Accredited
  • Qualified to Certa Level 3 in Mediation Skills (or equivalent).
  • Minimum one year’s experience of Mediation casework, either in the SEND, Family or Neighbourhood Mediation.
  • Commitment to working in an impartial, non-judgemental and confidential manner.
  • A disclosure (criminal records check) with the Disclosure and Barring Service (DBS).
  • Commitment to safeguarding practices. 
  • Excellent telephone etiquette.
  • Valuing an empathic approach to parties.
  • Willingness to travel to areas of work as necessary. (Yorkshire/Humberside/Lincolnshire) 
  • Commitment to continuous professional development.
  • Ability to communicate effectively and appropriately – written and orally.
  • Commitment to a high quality of service.
  • Good IT skills 
  • Reliable, trustworthy and punctual.
  • Teamwork. 
  • Adherence to Community Accords SLA and working practices. 


An appreciation of a co-operative approach to company decision making. At present all staff are working via video platforms.

If you are interested in this opportunity please send your CV to