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04 Sep
People sitting around a desk in an office with their laptops.
Navigating Toxic Workplaces: The Power of Workplace Mediation
Category: Articles, Latest News, News
Introduction In today’s fast-paced and interconnected work environments, fostering a healthy and productive workplace culture is crucial for the success of any organisation. ...
22 Aug
Books on a shelf possibly in a library.
It really hurts when you’re wrong
Category: Articles, Latest News
Why do sensible people lose the ability to act rationally when they are in conflict? What makes some families tear themselves apart in petty squabbles so that family members don’t ...
22 Aug
stock of coloured books
Musings of a Modest Mediator
Category: Articles, Latest News
Last year I completed my one hundreth mediation (it’s 112 to date, at 80% settlement rate).  Now, a century may not be a huge number compared with those QCs who do nothing else, bu...
21 Aug
Books on a tidy shelf in what looks like an office.
What is the dispute really about?
Category: Articles, Latest News
When for some years I headed up a team of forensic accountants in my old national firm, as a matter of policy I always recruited people who were brighter than me.  They kept me on ...
20 Aug
A stack of different books.
Creative mediation
Category: Articles, Latest News
Mediation is now so well known that any competent lawyer can rattle off the advantages: quick, cheap, confidential, without prejudice, reduced risk of adverse costs, the parties ar...
19 Aug
Cup of coffee with 2 books on a table in a dark room.
Family inheritance mediation
Category: Articles, Latest News
I want to talk today about a particularly difficult problem which mediators are asked to address, namely disputes over family inheritance.  The reason they are so difficult is that...
03 Aug
Tony Whatling M.Sc. CQSW
Meet our new Director Tony Whatling
Category: Articles, Latest News
What follows is a copy of an interview by a Portuguese magazine ‘Sabado’  20 years ago, where Tony had delivered a lecture at Porto University Law school, to an audience of Ministe...
25 Oct
ChangeMaker Training and Resolution services have scheduled their next Foundation Mediation Training course.
Category: Articles, Latest News
The course is for all aspiring mediators, or those wishing re-train or refresh. We specialise in mediation in the workplace, in family relationships (not divorce), and in the commu...
10 Oct
Foreword for Dealing with Disputes and Conflict. A Self-help Tool-Kit For Resolving Arguments in Everyday Life by Tony Whatling
Category: Articles, Latest News
As the value of mediation to resolve many different types of disputes becomes increasingly recognised so too does the need for mediators who can adapt their skills to a wide variet...
07 Jul
College Of Mediators
Cycles of Influence
Category: Articles
In the beginning was . . . the word   Cycles of Influence: A historical analysis of some seminal influences on the evolutionary development of mediation principles, values, an...