Associate Mediator Role with Community Accord

Community Accord is a Mediation service based in Bradford, West Yorkshire. We are looking for Associates to work with us on a case by case basis.

We offer a service to Local Authorities, Housing Associations and Employers nationwide, delivering Special Educational Needs (SEND), Neighbourhood, Workplace and Family Mediation services. We have a contract with the LAA for Family Mediation. Community Accord is also a training organisation that delivers Mediation/dispute resolution training around the country. 

Community Accord’s mediators hold a minimum Level 3 in Mediation Skills or equivalent. The organisation and all its mediators are affiliated with the College of Mediators, CMC or FMC.

An Associates role:-

• Pre-joint session case assessment work.  
• Organising and delivering Joint Mediation sessions to our agreed timescales.
• SMART agreement writing.
• Responsibility for caseload and accurate monitoring and reporting.
• Working independently.
• CPD

Person specification 

• Practising accredited Mediator.
• SEND Accredited
• Qualified to Certa Level 3 in Mediation Skills (or equivalent).
• Minimum one year’s experience of Mediation casework, either in the SEND, Family or Neighbourhood Mediation.
• Commitment to working in an impartial, non-judgemental and confidential manner.
• A disclosure (criminal records check) with the Disclosure and Barring Service (DBS).
• Commitment to safeguarding practices. 
• Excellent telephone etiquette.
• Valuing an empathic approach to parties.
• Willingness to travel to areas of work as necessary. (Yorkshire/Humberside/Lincolnshire) 
• Commitment to continuous professional development.
• Ability to communicate effectively and appropriately – written and orally.
• Commitment to a high quality of service.
• Good IT skills 
• Reliable, trustworthy and punctual.
• Teamwork. 
• Adherence to Community Accords SLA and working practices. 

Desirable

An appreciation of a co-operative approach to company decision making. At present all staff are working via video platforms.

If you are interested in this opportunity please send your CV to info@communityaccord.com.